About the service
Oblak: Daily Journal is a personal photo journal for people aged 16 and over, with cloud synchronization and an optional AI assistant.
Service provider: Michal Jurena
Address: Mrsklesy 125, 783 65 Mrsklesy, Česko
Phone: +420 773 878 879
Your account and content
Keep your Apple account secure. You retain your rights to your photos and writing. You permit the provider and its service providers to store and process that content only as needed to provide the features you request, as described in the privacy policy. You are responsible for having the rights and permissions needed to upload information about others.
If you are 16 or 17, obtain a guardian's authorization for a paid subscription where local law requires it. Do not use the service for medical records or processing sensitive information without an appropriate legal basis.
Responsible use and sharing
Do not upload unlawful material, sexual exploitation, sexual content involving minors, threats, harassment, hate, non-consensual intimate images, or material that infringes privacy or intellectual property. Shared photos, album titles and public-facing profile names or avatars require operator approval before other users can see them. Use Report content or Report user to report a concern, or contact support. Use Block user to restrict contact and hide that person's shared content; blocking works in both directions. We may reject or remove shared content and restrict access to protect users or comply with law. Contact support to contest a decision. Recipients may keep independent copies; deleting content or blocking someone cannot erase those copies.
Reports are reviewed by the operator. Do not include unnecessary sensitive details in the description. For immediate danger, contact local emergency services. Unblocking does not automatically restore a friendship. Share invitations only with people you trust; the owner can invalidate the invitation code.
AI assistant
The assistant in Oblak uses AI to generate answers. Its answers can be inaccurate or incomplete and should be checked against your original memories. It is not a professional medical, legal or financial adviser. AI is optional and has separate data-sharing controls.
Availability and ending use
Cloud synchronization needs a working connection; a pending upload is not a completed cloud copy. Keep independent copies of important photos. You may stop using Oblak at any time. Signing out does not delete the cloud account. Use Delete account in Your data & account to request permanent deletion and review its consequences before confirmation. The operation requires a network connection and may take up to 30 days to finish. It does not cancel an Apple subscription.
Oblak Plus and payments
Oblak Plus offers three auto-renewable plans: weekly, monthly and yearly. An active subscription is required to access the journal in the App Store version. Purchases are processed by Apple through StoreKit and charged to your Apple Account. The App Store shows the current price and billing period before you confirm. The subscription renews automatically until renewal is cancelled through Apple. The settings preview makes no purchase and grants no subscription access.
When your subscription ends, journal access is locked until Apple confirms an eligible subscription. Cancelling renewal or reaching expiry does not delete your account or cloud data. We keep your journal until you delete the content or account. Account & help remains available without a subscription for privacy information, support and account controls. You may request a copy or deletion of your data without renewing.
Managing, restoring and refunds
Use Manage subscription or Apple Account subscription settings to change or cancel renewal. Deleting the app or an Oblak account does not cancel an Apple subscription. Use Restore purchases while signed in to the Apple Account used for the purchase to restore an eligible subscription; restoring does not extend an expired subscription. Cancellation does not automatically issue a refund. For purchases billed by Apple, request a refund at reportaproblem.apple.com. Eligibility depends on Apple's applicable terms and your statutory rights.
Complaints and consumer disputes
For a problem with the service, contact support.oblak@gmail.com with the issue and the remedy you request. Mandatory rights concerning defective digital services, necessary updates, cancellation and refunds remain unaffected. For an App Store transaction, use Apple's purchase history or reportaproblem.apple.com; applicable Apple Media Services terms explain withdrawal rights and provide a model notice. Where an unresolved consumer dispute is with the Oblak provider, you may seek out-of-court resolution through the Czech Trade Inspection Authority (Česká obchodní inspekce), Gorazdova 1969/24, 120 00 Praha 2, Czechia, at coi.gov.cz/informace-o-adr/. This does not prevent you from going to court.
License and statutory rights
For distribution through the App Store, Apple's standard Licensed Application End User License Agreement applies unless the provider supplies an approved custom EULA. Mandatory consumer and data-protection rights remain unaffected.